National process –

At the highest level, price changes occur in three phases:

• Phase one – Reviewing and getting your product data right. Ensure all product information is up to date to avoid delays in processing.

• Phase two – Create your SPA in the exchange and send to your Category teams and to FOBL
  • It's really important to understand that just completing the form online will not update any pricing. The downloaded form must be sent to the relevant category manager and the price team at FOBL for the price changes to be actioned.

• Phase three - is slightly different in each region. Click through the North and South region links for more details.

For more details consult the context sensitive help in the eXchange or call us on 0800 555 985 during business hours.