Processes and Guides

Supplier Engagement

Here at Foodstuffs, we value the relationship we have with you, our supplier. We have provided a quick summary below about our business, our processes, and how you can make the most of your relationsh...

Foodstuffs Own Brands

Foodstuffs Own Brands Ltd (FOBL) is jointly owned by two regional co-operatives, and mainly works on behalf of both to conduct the following activities:

Changing your List Price

From time to time, you may need to change the list price of products you already sell to us. Our price adjustment process is partially automated, so we need you to carefully complete and email a Foods...

Changing your Trading Terms

Here at Foodstuffs, we have a single approach to the management, negotiation and confirmation of National Trade Terms. This activity is centrally co-ordinated through Foodstuffs Own Brands Ltd on beha...

All about Promotions

We love getting the best brands at the best prices for our customers – that’s how we ensure that New Zealanders are getting the best out of life. Our retail banners are in a great position to help you...

Regulations and Compliance

Our regulatory and compliance programme is designed to ensure that all products for sale in our stores comply with New Zealand legislation and food safety regulations. The safety of our customers and ...

Managing your Product Information

Foodstuffs operates an integrated National Product Information Management system to ensure that we have the right information about all of the products we buy and sell. Within Foodstuffs we often refe...

Trading with us via eCommerce

At Foodstuffs, we are proud to have led the grocery industry in Australasia with the development of the Foodstuffs eXchange in 2002. Today, eCommerce is a core part of our business process.

Wholesale Distribution and Procurement

Both Foodstuffs Companies operate central wholesale distribution to ensure efficient supply of goods to all our members and cash and carry sites. You can discuss with your category manager in each reg...

Banner Group Overview

Foodstuffs Retail operations cover all of the major retail segments in the grocery market. We operate under the following banner groupings: